Career Profile
Seasoned Senior Sales Engineer with over 15 years of experience in endpoints, servers, networking and application security. Expertise in solutions engineering with a proven track record of driving successful client engagements and delivering tailored solutions across diverse industries.
Experiences
- Managing end-to-end sales processes from Demo to Implentation
- Develop demos and value proposition workflows
- Onboard new customers and drive them to success
- Working with existing customer to leverage product value
- Managing various types of POCs & Pilots
- Creating and maintaining product demos with prospects worldwide
- Manage and execute Deployments, Integrations & support globally
- Delivering detailed RFPs/RFIs for prospects
- Managing internal processes with driven customer success orientation
- Accountability of most critical projects of the business
- Provide R&D deliveries on time with top performance
- Engage with OEM vendor for change managements, project follow up and maximum satisfaction
- Defining internal processes and procedures in order to provide best delivery
- Working in APAC and EMEA regions with managing valued POCs to the business around the globe.
- Handling all technical aspects of a sales process
- Solving complex issues for prospects and customers
- Perform POCs, Pilots and Demos of the product with prospects worldwide
- Manage and execute Deployments, Integrations & support globally
- Delivering detailed RFPs/RFIs for prospects
- Running and supporting complex production environments.
- Analyze and identify areas of weakness or gaps for continuous improvement
- Define customers’ critical points and manage them in the organization until solving customer’s point
- Creating and maintaining scripts for PS team.
- Management of strategic customer accounts such as Orange and Vodafone
- Managing Demos, POC, ATP/FTP processes for existing customers
- Performing training on customers’ sites
- Manage escalations for customer issues with R&D and Product Management.
- Version Release handling